Terms and Conditions
Terms and conditions are the basis of all goods and services provided by the online shop. Any changes require written consent. Consent by e-mail is sufficient. Customer and Trader (definition): Customers is a natural person who enters into a business transaction without if affecting their professional or freelance activities Trader is a natural or legal person or legally capable partnership, enter into a business transaction in order to further their professional or business enterprise.
2. Entering a contract
All our offers are without obligation and free. Small differences and technical changes from illustration and description are possible. Your order is a binding offer to enter into a contract with us. We accept the offer by emailing an order confirmation or shipping the goods. First we will send an order confirmation to the e-mail address you supplied. The sales contract is only entered once the goods are shipped or the sale has been confirmed by e-mail. The following four steps comprise the order process in our online shop. First you choose your goods. Second you enter your personal data including the billing address and if differing delivery address. Third you choose your payment method. Finally, you get a chance to check and edit all the data you entered before placing our legally binding order.
3. Storage of the contract
We will store your order. We will send an order confirmation containing all your data and our terms and condition to the e-mail address you provided. You can print this confirmation.
4. Price and payment terms
The price published on the site at point of order is binding. All prices are published in Euros and contain the legal VAT of 19%. We reserve obvious pricing errors. We charge for postage and packaging. Our online shop all payment methods listed on the order sites. Customers can choose their preferred payment method.
If not stated differently in the offer, we will ship the goods within 7 working days after receipt of payment. If the goods are not in stock delivery can take up to four weeks from point of order. In order for timely delivery our online shop relies on timely delivery by our suppliers. If delivery fails due to reasons beyond our control we can withdraw the contract. We are obliged to inform the customer about this in a timely fashion. Any payments received will be returned immediately. In this case the customer has no right to compensation. Delivery in parts is allowed, has clearly stated no interest in it or it is not reasonable. In case of delivery in parts only one set of postage and packaging is charged.
Warranty is issued in accordance with all legal requirements.
7. Customers right of withdrawal
As a customer as per definition of these T & Cs you have the right to withdraw from a contract. If you are a trader in accordance with § 14 Bürgerliche Gesetzbuche (BGB) and as per definition in these T & Cs you have no right to withdraw from a contract.
You have the right to terminate the contract within a fortnight without giving any reasons. The fortnight starts from the day you or a third party that is not the courier/deliverer take possession of the goods.
In order to exercise your right to withdraw from the contract you need to notify us of your intention by snail mail, fax or e-mail in accordance with § 355 Abs. 2 BGB, please direct your notification toyour-homestyle.de
Telefax: +49 (0) 52 42 -57 73 16
In order to exercise your right of withdrawal it is sufficient to inform us of your intention within the timeframe stated above
We will reimburse you with all your payments including postage and packaging (as long as it is our standard method of delivery) within a fortnight of receipt of your notification of withdrawal. We will use the same payment method that you used to pay us in order to reimburse you unless we agreed something different in writing; no fees will be charged for the reimbursement.
We can halt the reimbursement until we received the goods back or you have provided proof that you have returned the goods, whichever occurs first. You have to return the goods to us immediately or at least within a fortnight of informing us of the withdrawal from sale. The deadline is met if you have shipped the goods within the stipulated fortnight. We bear the direct cost of the returns. You only have to pay for the devaluation of goods if it is proven after examination of condition and functionality that this was cause by your handling of the goods.Additional information
If you entered into a finance agreement when purchasing the goods, you are no longer bound by the agreement provided all costs are covered. This especially applies if we provided you with the agreement or your agreement provider used our assistance If we have received payment from your finance provider we will reimburse them as stated above. This is not applicable if the payment was used to purchase financial products (e.g. shares, foreign currency or derivatives). If you try to avoid being tied into a contract as much as possible, make sure that you withdraw from your finance agreement at the same time as you withdraw from the sales contract, provided you have the right to withdraw from the finance agreement.Exceptions
The right to withdraw does not exist for contracts where:
− for goods that are not prefabricated and need a lot of the customer’s measurements or other choices which make the goods taylor-made for the individual customer. − for sealed goods, that are not suitable for return due to health and safety reasons, if the seal has been broken or removed after delivery.
8. Data protection
During the processing of the sales contact we request data within the legal limitations, these data will be processed and stored. When you visit our websites we will protocol your PC‘s current IP-address, date and time, browser type and your PC operating system as well as the pages you visited within our site. This does not allow us access to your personal data which is not our intention at all. The personal data you provide for an order or in an e-mail will only be used for the purpose they were provided for and for any correspondence with you. We only share the data with the company that will ship your goods, if the data are relevant to the delivery. In order to process payments we share your payment data with your bank. We promise not to share your data with third parties, unless we are legally obliged or have your written permission. If we need to employ the help of a third party within a business transaction, we will do so while adhering to the legal data protection.
9. Duration of data storage
Personal data are only stored as long as they are required to fulfil the purpose they were provided for. Legal and tax purposes can require that data are stored for up to 10 years.
10. Your statutory rights
If you no longer agree with the storage of your personal data or they have become incorrect we will, when instructed, delete, correct or block them within the legal requirements. If you wish we will provide information of the personal data we have stored, we do this free of charge. Please direct all questions and requests regarding the acquisition, processing and use of your personal data, and requests for information, correction, blockage or deletion of data to: your-homestyle.de Schulte-Mönting-Straße 3 33378 Rheda-Wiedenbrück firstname.lastname@example.org
We cannot guarantee and do not take legal responsibility for the content of sites that are hyperlinked to our website. As we have no influence on the data protection on hyperlinked sites you should check their individual data protection policy.
12. Law and place of jurisdiction
We adhere to German law without exception. The customer only has a legal choice if it is German law would be limiting any laws in his country of residence. If the customer is not the end user place of jurisdiction is Rheda-Wiedenbrück.
Date June 2016